Good reasons to visit us :
OUR ADVICE
Thanks to their address books and their in-depth knowledge of the area, our tourist advisors, true experts of the Massif du Sancy, will share with you their personalized advice to create a vacation tailored to your desires, the age of your children,(…)
Good reasons to visit us :
OUR ADVICE
Thanks to their address books and their in-depth knowledge of the area, our tourist advisors, true experts of the Massif du Sancy, will share with you their personalized advice to create a vacation tailored to your desires, the age of your children, whether it’s sunny or rainy… They’ll make you want to extend your stay or come back to the Sancy.
For your convenience, we have separated the switchboard from the reception areas. When you contact us by phone, whether you’re on site in the Massif du Sancy, or at home preparing your stay, you’ll benefit from the same quality of service and personalized advice.
To keep you waiting, we’ve put at your disposal :
– an XXL-sized map of the area. Every morning, a tourist advisor personalizes the map with his or her tip for the day (based on weather and current events) and a selection of activities.
– screens for the weather, the day’s program, etc.
– easily accessible information areas. Self-service brochures on sightseeing, leisure activities in the Massif du Sancy and surrounding area, entertainment programs, etc.
– a children’s corner with adapted furniture, Tibou Mag and games.
OUR TICKETING SERVICE
To extend your experience, we offer a selection of :
– guided walks with a variety of themes (sunrise or sunset, on the ridges, discovering the wildlife of the Sancy, etc.), to share with the whole family
– guided and/or dramatized tours
– bus excursions accompanied by a guide.
The program is available in reception areas or at www.sancy.com under Agenda. Reservations can be made on site and paid for in cash, by cheque, credit card or vacation vouchers, or in advance online via our website.
OUR SHOP
– A must-have : the tourist map of the Massif du Sancy, with all the must-sees.
– A selection of hiking maps and topo-guides specific to the Massif du Sancy, climbing topo-guides…
– The Horizons catalog,
– Souvenirs to take home with you from your vacation : T-shirts, caps, water bottles, backpacks, magnets, etc.
WIFI
– Free WIFI connection in our reception areas.
– Hire a Hippocket wifi : a mini-modem that generates a private, secure network around you. You can connect up to 10 devices simultaneously, at very high speeds. Ideal for sharing your vacation in real time !
OTHER SERVICES
– Free tokens for washing your mountain bikes at the kiosks and a first-aid kit.
– A point of sale for fishing cards.
– Hands-free card sales point for recharging your lift passes or Nordic royalties.
The Tourist Office is located on the ground floor of the Town Hall.