Office de tourisme du Mont-Dore – Massif du Sancy

Good reasons to visit us :

OUR ADVICE
Thanks to their address books and their in-depth knowledge of the area, our tourist advisors, true experts of the Massif du Sancy, will share with you their personalized advice to create a vacation tailored to your wishes or expectations, the age(…)

Good reasons to visit us :

OUR ADVICE
Thanks to their address books and their in-depth knowledge of the area, our tourist advisors, true experts of the Massif du Sancy, will share with you their personalized advice to create a vacation tailored to your wishes or expectations, the age of your children, whether the weather is fine or rainy… They will make you want to extend your stay or come back to the Sancy.
For your convenience, we have separated the switchboard from the reception areas. When you contact us by phone, whether you’re on site in the Massif du Sancy, or at home preparing your stay, you’ll benefit from the same quality of service and personalized advice.

To keep you waiting, we’ve put at your disposal :
– an XXL-sized map of the area. Every morning, a tourist advisor personalizes the map with his or her tip of the day (based on the weather and current events) and a selection of activities.
– screens displaying the weather, the day’s program, etc.
– easily accessible information areas. Self-service brochures on sightseeing, leisure activities in the Massif du Sancy and surrounding area, entertainment programs, etc.
– a children’s corner with adapted furniture, Tibou Mag and coloring books.

OUR TICKETING SERVICE
To extend your experience, we offer a selection of :
– guided walks with a variety of themes (sunrise or sunset, on the ridges, discovering the wildlife of the Sancy, etc.), to share with the whole family
– guided and/or theatrical tours
– bus excursions accompanied by a guide.
The program is available in reception areas or at www.sancy.com under Agenda. You can book in advance online on our website or on site, and pay by cash, cheque, credit card or vacation vouchers (paper and connect versions).

OUR SHOP
– A must-have : a tourist map of the Massif du Sancy with all the must-sees.
– A selection of hiking maps and guides specific to the Massif du Sancy,
– The Horizons catalog,
– Souvenirs to take home with you from your vacation : T-shirts, caps, water bottles, backpacks, magnets, etc.

WIFI
– Free WIFI connection in our reception areas.
– Hire a Hippocket wifi : a mini-modem that generates a private, secure network around you. You can connect up to 10 devices simultaneously, at very high speeds. Ideal for sharing your vacation in real time !

OTHER SERVICES
– Fishing card sales point
– A hands-free card sales point for recharging your ski lift passes or Nordic royalties.