Competition rules

1. Organiser

The Département du Puy-de-Dôme, whose head office is located at Hôtel du Département - 24 rue Saint-Esprit, 63033 Clermont-Ferrand Cedex 1 (hereinafter referred to as "the organiser"), is organising a free competition with no obligation to purchase, from 15 October at 9:00 a.m. to 15 May 2026 at midnight inclusive (French connection date and time being taken as proof).

2. Purpose

The purpose of the competition is to encourage participants to take part in an online survey conducted by GECE on behalf of the Puy-de Dôme County Council, as part of a study aimed at improving the local authority's actions to promote tourism and leisure in the county.

3. Terms and conditions of participation

Participation in this game is entirely free, with no obligation to buy. This game is open to all natural persons over the age of 15 on the date of participation, who have made a tourist stay, a business trip or a leisure excursion in the Puy-de-Dôme between 15 October 2025 and 15 May 2026.

Participation in the game is limited to one person per household (same name, same e-mail address) and per holiday/excursion. Participation in the game is exclusively by electronic means, and requires the participant to have an Internet connection and a valid e-mail address.

Participation in the game is strictly personal and nominative. It is therefore forbidden for any participant to take part with several e-mail addresses or on behalf of other persons. Violation of this prohibition will result in the participant's automatic disqualification, without prior notice, for all participants and for the entire duration of the game.

Members of the staff of the Tourism and Leisure Development Department of the Puy-de-Dôme County Council are excluded from taking part in the game.

4. Terms of participation and duration

In order to take part in the draw for this game, participants must, except for those who have received the survey via the operation's partners and who have the short and the long in the same questionnaire :

• complete two successive questionnaires, which may be administered several days apart,
• have provided a valid e-mail address.

Stage 1: Short questionnaire

Participants will be able to access the short questionnaire in three ways:

• by means of a touch-sensitive tablet made available face-to-face by a CEGE interviewer at a tourist or leisure site (visitor site, tourist office, remarkable viewpoint, historic centre, etc.),
• by means of a QR code affixed to the operation's flyers and posters, available in partner tourist offices and tourist sites,
• via a web address sent by the operation's partners (tourist offices, tourist sites, spa establishments) to their customers who have made a stay or an excursion during the survey period.

Stage 2: Long questionnaire

Participants will be able to access the long questionnaire in two ways.

• Respondents who have accessed the short questionnaire using a touch-sensitive tablet or a QR code, and who have entered a valid e-mail address, will receive a link to the long questionnaire at the same address within approximately two weeks.
• Respondents who have been invited to take part via a web address sent by the operation's partners will receive a single questionnaire, including the short questionnaire and the long questionnaire.

To take part in the prize draw, respondents must provide a valid e-mail address in response to the last question in the long questionnaire. Answering this question will constitute acceptance of these rules. The e-mail address entered will only be used for the prize draw and will then be destroyed.

Participation in this game is open from 15 October 2025 at 9:00 a.m. to 15 May 2026 at midnight inclusive (French connection date and time being taken as proof). The winners will then be drawn within 2 weeks from among the participants who have fulfilled the conditions of the game and validated their participation by completing the two questionnaires in full before the participation deadline.

5. Prizes

The five prizes up for grabs in this competition are as follows:

1. Batch of two Vulcania Adult Liberté tickets
   Batch of 2 Vulcania Adult Liberté 2026 tickets, undated, valid for 1 day from 25/03/2026 to 01/11/2026, worth €65 (€32.50/ticket), as presented at the following address
   https://www.vulcania.com/offrir-un-bon-cadeau/
2. Pack of two Vulcania Adult Liberty Tickets
   Set of 2 undated Vulcania 2026 Adult Liberty Tickets, valid for 1 day from 25/03/2026 to 01/11/2026, with a value of €65 (€32.50/ticket), as presented at the following address:
   https://www.vulcania.com/offrir-un-bon-cadeau/
3. Pack of two Freedom Parapente paragliding first flights
   Prize of 2 "discovery flights" with Freedom Parapente worth €200 (€100 / discovery flight), as presented at the following address:
   https://www.freedom-parapente.fr/bon-cadeau-parapente/bapteme
4. Package of 2 paragliding first flights with Freedom Parapente
   Prize of 2 "discovery flights" with Freedom Parapente worth €200 (€100 / discovery flight), as presented at the following address:
   https://www.freedom-parapente.fr/bon-cadeau-parapente/bapteme
5. 1 nature break for 2 in Livradois-Forez (2 nights/breakfast)
   1 nature break in the Livradois-Forez for 2 people at the Chambres d'hôtes "La paresse en douce" in Tours-sur-Meymont (63530). This stay, booked through the Maison du Tourisme du Livradois-Forez, includes 2 nights' accommodation in a guest room, 2 sweet and savoury breakfasts, 2 lunches in the form of "hiking" snacks, 1 table d'hôte dinner and 1 bottle of Auvergne bubbly. Stay worth €295 to €315 depending on the season for 2 people, valid in April, May, June, September and November 2026, excluding school holidays in all zones. Description of the stays offered by the Chambres d'hôtes "La Paresse en Douce" at the following address
   https://www.laparesseendouce.fr/

6. Acceptance of the prize

It is specified that the winners agree to accept their prize as offered, without the possibility of exchange, in particular for cash, other goods or services of any kind whatsoever. These prizes may not be the subject of a request for compensation or give any right or advantage other than that relating to the award of the prize. Similarly, the winners may not claim any other compensation if they were unable to enjoy their stay under the conditions described above.

In order to benefit from their prize, each winner must provide the organiser, on request, with proof of identity and address.

The descriptions of the services that may be won at the end of the competition do not in any way engage the responsibility of the organiser, who is in no way the provider of the service offered. The game is limited to offering as prizes services provided by external legal entities that have no connection whatsoever either with the organiser or with the competition, and that have not participated in the drafting of these rules. Use of the prize is subject to compliance with all the rules and conditions put in place by the entities concerned, which are solely under their authority. Consequently, the winners undertake not to seek the liability of the organiser with regard to the quality, characteristics and operation of the service offered.

In addition, the organiser may not be held liable in the event of incidents or accidents during the enjoyment of the prizes by the winners.

7. Designation and identification of winners

The winners will be selected by drawing lots, with the assistance of a bailiff, within two weeks of the closing date for entries set at 15 May 2026. The winners will be informed of their win by e-mail no later than 4 June 2026. The e-mail address used to communicate with the winners will be the address entered in the long form questionnaire for the prize draw: it is the responsibility of all participants to check their e-mail inbox to be informed of any possible win.

No compensation will be paid to non-winning participants.

8. How to collect the prize

The winners will receive an e-mail indicating the procedure to follow to collect their prize.

Each participant is informed that he/she may be asked to verify his/her identity by means of a valid identity document, and that the organiser may carry out any useful checks to ensure that the winner complies with the conditions of participation set out in these rules. If the organiser concludes that the winner does not meet the conditions of participation stipulated in these rules, the prize may not be awarded and will remain the property of the organiser, who may freely decide whether or not to award it again.

If a winner fails to reply within 1 month of being notified of his/her win, or if such notification is impossible due to an invalid e-mail address, the winner will be deemed to have renounced his/her participation and his/her prize. The prize will remain the property of the organiser, who will be free to decide whether or not to put it back into play.

9. Conduct of the game and liability

The Département du Puy-de-Dôme reserves the right, in the event of circumstances beyond its control or for any other reason, to modify, suspend, shorten or cancel the game, or to modify any conditions of participation in the game and to postpone any announced date.

The Département du Puy-de-Dôme may cancel all or part of the game if it appears that fraud or any use of an artificial means (and/or an attempt to do so) has occurred in any form whatsoever, in particular by computer in the context of participation in the game. In such a case, the organiser reserves the right not to award the prizes to fraudsters (and those who have attempted to commit fraud) and persons who have used an artificial means (and those who have attempted to use an artificial means) and/or to prosecute them before the competent courts.

Participation in the game implies knowledge and acceptance of the characteristics of the Internet, particularly with regard to technical performance, response times for consulting, querying or transferring information, the risks of interruptions, and more generally, the risks inherent in any connection and transmissions on the Internet, the lack of protection of certain data against possible misappropriation and the risks of contamination by any viruses circulating on the network.

The Département du Puy-de-Dôme declines all responsibility in the event of any incident resulting from the connection of participants to the game site or misuse or incident linked to Internet access, the telephone line or any other technical connection. The Département du Puy-de-Dôme cannot be held responsible for problems with the routing or loss of data, which constitute an inherent risk of the Internet. The same applies to any problem that may arise in the routing of any e-mail relating to this game.

10. Participation fees

The game is free and there is no obligation to purchase. It can only be accessed via the Internet. Given the current state of service and technology, most Internet service providers offer a free or flat-rate connection to Internet users, it is expressly agreed that any access to the site shall not give rise to any reimbursement, insofar as the subscription to the services of the service provider is contracted by the participant for his/her use of the Internet in general and that the fact that the participant connects to the site and participates in the game does not incur any additional costs or expenses.

11. Personal data

The personal information collected in the context of this game is processed in accordance with the amended Act of 6 January 1978 on Data Processing, Data Files and Individual Liberties. Participants are informed that personal data concerning them is recorded in the context of this game and is necessary for their participation to be taken into account in accordance with the terms and conditions of these rules.

In accordance with the regulations in force on data protection and in particular in application of law no. 78-17 of 6 January 1978 relating to information technology, files and freedoms and the General Data Protection Regulation, participants have a right of access, rectification and opposition to all data concerning them. To exercise these rights, all requests must be sent in writing to the following address Mission Tourisme - 24, rue Saint-Esprit 63033 Clermont-Ferrand Cedex 1.

12. Application of the rules

Participation in this game implies full and complete acceptance by the participant of these rules, including any riders and addenda, as well as the terms and conditions governing the game. These rules are registered with Selarl DECORPS Julien - KALIACT 63 - 9, place de Jaude - 63000 Clermont-Ferrand.

13. Interpretation of the rules and disputes

These rules are subject to French law. Any dispute regarding its interpretation will be decided by the organiser in accordance with this law, and must be formulated and sent by registered letter with acknowledgement of receipt to the address specified in article 1, within a maximum period of thirty days after the end date of the game.

Any dispute arising in connection with this competition will be the subject of an attempt at amicable settlement. If no agreement is reached, at the initiative of the most diligent party, the dispute will be submitted to the competent courts, except in the event of public policy provisions to the contrary.

14. Intellectual property rights

All logos, trademarks, intellectual works and other distinctive signs presented and reproduced as part of the competition, its organisation, promotion and running are the exclusive property of their owners and are protected as such by the provisions of the French Intellectual Property Code. Any reproduction or use of these trademarks, logos and/or signs without the written authorisation of their respective owners is strictly prohibited and constitutes an infringement liable to civil and/or criminal prosecution.