The Tourisme & Handicap label: making tourism accessible to all

The Tourisme & Handicap label helps tourism professionals to set up accessible facilities and services, to ensure that holidays and leisure activities are suitable for everyone.

  • It certifies that the reception offered meets the essential needs of people with disabilities, thanks to facilities verified on site: adapted signage, obstacle-free routes, large-print documents, specific equipment (magnetic loops, adapted sanitary facilities, etc.).
  • It applies to different types of tourist services: accommodation (hotels, gîtes, campsites), restaurants, leisure activities (swimming, walking, etc.), cultural or natural sites, as well as tourist offices.
  • It takes into account the 4 families of disability: hearing, mental, motor and visual.
Tourism and Disability logo

How do you obtain the Tourisme & Handicap label?

  • To obtain the label, an establishment must meet accessibility criteria for at least two disability families.
  • The assessment is carried out by professionals, through a detailed audit.
  • The label is awarded for a period of 5 years, renewable after a further audit.
  • The audit and certification process is free of charge for professionals.

The main stages in obtaining the Tourisme & Handicap label

  1. Submitting an application to your local contact: the Tourism Department of the Puy-de-Dôme County Council
  2. Assessment of your site based on compulsory criteria and criteria of comfort of use to be met
  3. Examination of the application in 2 stages (study by the regional committee then examination of the application at national level)
  4. Notification of the decision by Atout France

Submit your application

D. Frobert | AURA Tourisme

Join the Tourisme & Handicap scheme

  • Essential documents (rules of use, standards, specifications) at your disposal→Discover

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