Can I book your offer online ?

  • A few key points to help clarify things !

Online sales allow your customers to book or purchase your services directly on the internet, via a booking module, a website or a partner platform.

It transforms your offering into a product that’s accessible online, 24 hours a day, with secure payment.

What is the purpose of online sales ?

Online booking has become a real driver of turnover for tourism professionals.

For tourism businesses in Puy-de-Dôme, it enables them to :

  • Reach your future customers where they’re searching for their holiday
  • Increase your bookings and revenue
  • Simplify your management with an automated and synchronised booking system
  • Enhance the customer experience

Who is online shopping aimed at ?

Online sales are relevant to all tourism stakeholders in the Puy-de-Dôme, regardless of their size or type of business :

  • Accommodation providers : hotels, campsites, holiday cottages, guesthouses…
  • Activity providers : leisure, outdoor sports, guided tours, workshops…
  • Places to visit : museums, parks, monuments…
  • Local producers offering experiences or tastings.

If you offer a service that can be booked, online sales are a real asset.

So, do you offer online booking to your customers ?

What are the prerequisites for setting up online booking ?

To set up online sales, a few things are required :

  • A clearly defined offering : prices, durations, capacity, cancellation terms, etc.
  • An up-to-date calendar to avoid double bookings
  • Attractive content : photos, descriptions, practical information ;
  • A reliable booking tool (such as the one offered by Puy-de-Dôme Tourisme)
  • A stable internet connection to manage your availability.

💡 And above all : the desire to get started… with a little patience ! These prerequisites ensure a smooth experience for both you and your customers.

What support is available for my local area ?

Some Tourist Offices offer personalised support to help you set up online sales. We encourage you to contact them first to find out what support is available in your area. The resources on this website remain available to all professionals wishing to proceed independently.

Tourist Information Centres offering support

Independent access

How does the Puy-de-Dôme Department support you ?

In partnership with the Auvergne-Rhône-Alpes Regional Tourism Agency, the Puy-de-Dôme Departmental Council funds the ‘Open System’ online booking tool so that it can be made available free of charge to tourist information centres and local service providers. To get started independently, find the solution that suits you and follow the steps in the guide.

Widespread distribution of the tool :

Thanks to the booking tool provided by the Department, your offer can be advertised on :

  • The Puy-de-Dôme Tourisme website
  • The regional website 
  • Your Tourist Office’s website
  • Your own website.

All these new channels to help boost your turnover !

What are the benefits for you ?

  • An online booking tool provided free of charge, with support to help you set up your offering
  • Greater visibility for your business on partner tourism websites
  • Simplified management of your availability and bookings

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Key figures on online bookings in the Puy-de-Dôme

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